View Full Version : Level sensor + Pc link problems!
i have 2 more problems with my tronica & i am starting to wish i had not bought it!
firstly i can't connect my pc, i have the official usb adapter & software. worked 1st time when i bought it & now it just comes up with could not connect, check connection, i have tried every usb socket on the plugbar & all 6 on my laptop & it still dont work! i have reinstalled the software & the usb adapter but to no avail!
secondly i have just bought a level sensor & it seems to work back to front!
when the water level is low it does not come on so i top it up with a jug:laugh: the controller the tells me the water level is high & turns the bloody pump on:applause: after 3 or 4 minutes the controller beeps at me & tells me that there is a programme error!
might just turn the top up sensor upside down i think that i might work then!
any ideas????
thanks guys if you do!
Most likely the reason the adapter is not working is because Windows has installed its own driver for the Serial to USB converter. There are a few threads on the subject, but basically you have to uninstall the default windows driver manually using the control panel and system/ Device hardware.
Then install the Driver that came on the Serial converters disk. In 99% of the cases it is not an aquatronica problem but a win driver problem.
In regards to the level sensor you need to program the Aquatronica to know which direction you want the sensor to activate the pump. From your description it sounds like you have the plug programmed backwards. Take a look at the manual and you will see how to change that.
As Robbie said more than likely its the windows driver and it does sound as if you have got the program arse about tit on the level sensor.
i concure
i got rid of windows driver, and reinstalled disk for aquatronica driver
never had a connection problem after that
R
Go to page 42
http://www.aquatronica.com/download-area/pdf_download/eng/ISACQ001UK-3.pdf
craigg started a thread a while ago when having problems with kalk addition via the level sensor in combination with the timer. It ended up as a very detailed demonstration of how to use the timer and sensor to the full. Well worth a read.
http://www.ultimatereef.net/forums/showthread.php?t=190199
loads of replies:thanks: guys:applause:
will have a try a bit later & let you know how i got on!
anyone know how to remove the drivers for the serial adapter??? or more to the point where to find them?
ok now spent 2 hours trying to connect, removing drivres & reinstalling them & i am no better off still cant connect!, searched on here & also been on the tronicia website to say i am :mad: is an understatment
why cant there be usb lead have they not heard of plug & play!!!!!!! £85 to connect to a pc..... insane! well i must be cause i bought it!
Your not the first person with this problem, it's not an Aquatronica fault it's a major Windows fault. I have had this happen with all sorts of USB devices. Thats why on almost all USB equipment they put those big Red Stickers saying to Install the Driver before plugging in the device. Once windows decides to install it's own driver it's hell to remove it and get the correct one installed.
Here's a page for another Serial to USB converter, it gives you a good idea of what you need to do. Blame Microsoft for this one not Aquatronica.
http://www.delorme.com/support/supporttemplate.aspx?id=213
it had worked when i 1st installed it but then decided not to work!, no big stickers though! drivers were installed by the disk so who knows!, still struggling though!
Don't exclude the possibility that when you turned off the machine or unplugged the converter after the first connection, windows installed it's own driver the next time around. It happens
have had another go but still cant get it connected? can anyone offer some more help please:o
edit just found out via the lfs that sold me the link its not a tronica one but its came from tronica! hmmm dont think so some how!
If you are talking about the cable in the above post its irelevant until you unistall the windows driver.
i have tried for almost 4 hours have deleted things & put them back connected & diconnected but i am not sure i what i should be doing hence i still cant get it to work!, i am not thick by a long shot but i cant seem to find the drivers to unistall or delete them, window's wizard required apply here!
have uninstalled everything again done a search for aquatronica & also aten/atec (make of adapter) deleted everything that came up restarted & connected the usb adapter but i did not get the add new hardware wizard, i have tried installing straight from disc but its not one if those that auto starts, have located the correct file on the disc but i cant open it & it wont install , still stuck:)
ok now found that its installing the adapter under ports com & lpt but the device could not start code10, trouble shooter says to uninstall & reinstall, have now done it 5 time but get the same message every time. any ideas?
I had the same problem the first time I installed my Serial to USB. It kept putting back the windows driver over and over. I think in the end I did everything from within Safe Mode and it worked.
Still cant connect to my tronica..... dont know what else to try:(
Borrow someones laptop or another PC and try that. Just to confirm that it is the driver and not something else. Make sure you install the driver before connecting the converter.
BTW don't feel bad, this problem has happened to many a USB device owner. Thats why most USB stuff comes with that huge red writing saying "Install drivers before plugging device in." If you don't it's a major mess to fix.
good thought! .......mum wheres your laptop, just borrowing it for a few days:D
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