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View Full Version : Most Excellent Service


Stompy
17-12-07, 13:58
This is a quick not just to let you other guys know what a great service I have received from this company.

I ordered a reactor from them that leaked, so I contact them on saturday explaining the problem. On sunday I got a resolution, a replacement will be sent out.

Now working in support I deal with suppliers/manufactures all the time who are constantly dodging responsibilty for the supplied product. What a breath of freshair it was to have something done without having to kick off!!

Once again, thanks to everyone at the Aquatic Store for a great professional service.

Lee

elbmek
23-07-08, 13:26
We try to offer the best service we can, and its always a joy to get some feedback, thanks.

Perry
26-08-08, 12:46
I agree with you stompy, I have dealt with Aquatic Store on a number of ocassions, and not always to make a purchase, sometimes, just to enquire about products. Their service and communication is excellent in every way.