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ricky
06-05-08, 20:22
hi, have just purchased the skim 3 mesh wheel....working ok so far but the pumps are noisy...they seem to be vibrating on the skimmer body...

is there anyway of making them more silent.....manythanks..

Lost Boys
06-05-08, 22:45
hi, have just purchased the skim 3 mesh wheel....working ok so far but the pumps are noisy...they seem to be vibrating on the skimmer body...

is there anyway of making them more silent.....manythanks..

I have a skim 3 and mine is not noisy at all, have you tried just moving the pumps a little to see if that helps, it should be reasonably quiet.

:)

ricky
07-05-08, 20:11
i know yours wasnt noisy...tryed all that...its not pulling out as much crap as i would of thought either....perhaps because new tank and not a lot of crap in it?

john how high up the skimmer neck do you have the bubbles?

C. Schuhmacher
07-05-08, 21:41
Hi Ricky

Please send me your adress
we will replace the pump
I dont know but i know that some of the new aquabee makes a lot of noise
We try first to replace the wheels but it was the right way
After replace the pump all was quiet

Greets Claude

Lost Boys
07-05-08, 23:37
i know yours wasnt noisy...tryed all that...its not pulling out as much crap as i would of thought either....perhaps because new tank and not a lot of crap in it?

john how high up the skimmer neck do you have the bubbles?

I have the bubbles breaking at around half way up the neck, as the skimmer is new it will take a little time to bed in so be patient as regards the pump i would take up Claude's offer if you have not already.

:thumbsup:

ricky
08-05-08, 18:35
hi claude,,thanks for that..it has two aquabee pumps buddy...i have pm you my address...many thanks..

ricky
08-05-08, 18:40
i had it running for about a week in salt water...i'll post a pic of it in action.....what i do like is how easy the collection cup is to clean...nice and easy..

ricky
08-05-08, 21:48
http://www.ultimatereef.net/uploader/2008Q1/skim crap.jpg

here you go..what do you think..

Lost Boys
08-05-08, 23:32
Looks fine to me.

:thumbsup:

ricky
09-05-08, 11:06
must be me john....

ricky
13-05-08, 20:34
still not happy with this skimmer...i thought it would pull out a lot of crap...last couple of days hasnt done a lot and the colour is almost transparant...i thought it would be a lot darker in colour...
perhaps the mesh wheel is not as good as the needle wheel?

sorry claud dont want to sound a misery...but it is not impressing me at the mo..

Lost Boys
14-05-08, 08:29
still not happy with this skimmer...i thought it would pull out a lot of crap...last couple of days hasnt done a lot and the colour is almost transparant...i thought it would be a lot darker in colour...
perhaps the mesh wheel is not as good as the needle wheel?

sorry claud dont want to sound a misery...but it is not impressing me at the mo..

Ricky, you have to give it some time and if it is too clear then you need to lower the skim height to get a darker thicker skim.

:)

ricky
15-05-08, 17:57
thanks john..i'm glad your my instruction book..this is what happens when you have no booklet...see i was going by yours and everyone elses...mine just didnt look as effective as everyone elses....thanks john i will try that now....

Lost Boys
15-05-08, 18:31
thanks john..i'm glad your my instruction book..this is what happens when you have no booklet...see i was going by yours and everyone elses...mine just didnt look as effective as everyone elses....thanks john i will try that now....

No problems mate anytime, just drop me a pm only too glad to help.

:)

ricky
27-05-08, 19:51
hi claud still no reply buddy...

stevew@reefdreams
27-05-08, 20:19
I spoke to Claude about your pumps while I was at Interzoo, he has lost your address again. Please can you drop him a mail with your details again and he has promised to get them replaced.

Steve

C. Schuhmacher
02-06-08, 22:47
Hi

Get the Adress
will send asap
greets

ricky
11-06-08, 19:52
hi claud, just would like to know whats happening with the pumps?

C. Schuhmacher
12-06-08, 23:04
Hi

We send it last week out to you

Greets

ricky
13-06-08, 19:48
ok will let you know when it arrives..

have not received anything yet claud?

ricky
01-08-08, 23:35
ok, time is passing and still no pumps....so far not a good service from fauna..

Lost Boys
01-08-08, 23:37
ok, time is passing and still no pumps....so far not a good service from fauna..

You still not sorted mate :)

C. Schuhmacher
02-08-08, 21:32
Hi Ricky

We did not recived someting back
so i didnt know that nothing arrived yet
weŽll never use german post :-(

On monday i can see what happens
greets

ricky
03-08-08, 12:00
no john, just been sitting back to how long it takes..

ricky
05-08-08, 21:25
how are john these days any way..

Lost Boys
05-08-08, 23:18
how are john these days any way..

I am fine mate, had a rebuild on my system take a look in my build thread to see.

:thumbsup:

ricky
20-08-08, 11:49
ok guys a little update...
3-months later and still no pumps...
claud i dont know what you are doing but the service is poor....loads of promises and no results...

am thinking now of giving skimmer back and opting for something else..
i have just sent an x-box back to germany for repair..
they collected it..repaired it...and sent it back..all within seven days....now thats a service...

C. Schuhmacher
20-08-08, 23:27
HI Ricky

i send the pump like i promised and the first pump is coming back cause they said wrong adress.
I check it again and tell you tomorrow where the package is
greets

ricky
20-09-08, 15:04
ok, claud i have received a pump...but you have sent me the wrong pump, why? you have sent me a lower power pump that deltec use on their calcium reactors....the mesh wheel does not fit inside the pump housing..surley claud you must know what pump goes with which item dont you?

un believeable....

C. Schuhmacher
21-09-08, 08:40
Hi Ricky

Which pump you get.
You can use your Meshwheel from the other pump
like i said it is not the wheel which made noise

It is also faster and more helpful if you send
a mail to the company

greets claude

ricky
24-09-08, 20:36
hi claud,
the meshwheel doesnt fit in the pump you sent me....the pump you sent is the 15.watt
2000 1,6 hm ip68.

the pumps i already have are ip.68...33 watt..3.0 hm
the neck of the pump you sent is not big enough for the mesh wheel...

regards..ricky.

C. Schuhmacher
24-09-08, 22:32
HI

ok you get the 2000
i will contact our distributor to change the pump
greets

ricky
28-10-08, 22:32
claud,
dont bother with the pumps as i cant be ar.;;.,..d to keep posting for these pumps. another month gone by and still nothing been done...this is not good advertising for fauna marin...and as i spend a tremendous amount of money on their products i am to say the least so disappointed.

so people make your own mind up.:mad:

C. Schuhmacher
30-10-08, 23:15
Hi Ricky

Ok this is not going on the best way
but i also did not understand why you did not contact me direct
after a few days from my post. everytime you wait so long time then you write in the forum but not after a few days from me
i did not know why it not yet arrived to you cause i was in the meaning all is on the way now.
I send you tomorrow again a pump to you byself and hopes this time the carrier will find your adress.
Greets claude

ricky
25-11-08, 15:07
what is the point when you cant send the right pump in the first place..i cant beleive you dont know what pump goes with what skimmer...plus you not only sent me one pump my skimmer has two pumps..so one pump isnt no good anyway..

ricky
28-04-09, 17:45
5-months on and still no reply...great arnt they?

C. Schuhmacher
01-05-09, 19:13
Ricky

I send now 2 times a pump to you
one is coming back the other not
and then you come now many many weeks later and tell me that you did not get it.
Sorry but i did not understand why you wait weeks and do still not contact my distributor or me :confused::confused::confused:

Did you send the noise pumps back to ITC ?

Greets claude

ricky
06-05-09, 14:57
claud..i have received no more pumps other than the first one you sent which is the wrong pump...i have not got any other pumps...i dont understand why you keep saying you have sent pumps out to me...(nothing arrives).if i had sent the noisy pumps back i would be months without a skimmer....

claud i think we should call this a day...i will keep my noisy pumps...as i have got used to them now...well ive had to. you obviously dont know what you are doing(no offence).

i dont want to fall out with you claud...these indeed are good skimmers...its just your after care service is rubbish..

regards
ricky.

C. Schuhmacher
07-05-09, 14:27
Hi Ricky

yes this might be good idea i have no idea what is going on there

send me your number by PM
i will call you asap
greets claude