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hihat
07-05-08, 22:31
Has anyone else had trouble recieving the cashback offer from Canon?

I submited my details etc. in the first week of Jan, they confirmed that it was being processed early Feb. Then after 2 months (more than the 10 working days quoted to get the cheque:annoyed:) I e-mailed them (via submission status) to ask for a new cheque to be sent out.

It has now been another 15 working days since that cheque was suppposedly sent out and TBH I'm getting a little cheesed off:mad:.

They even quoted my address in the e-mail which was correct.

Jim

TidyTrax
08-05-08, 00:09
Hi, I went for a canon eos 400d last year that had £50 cash back on it. i sent the details off and waited 2 months before I heard anything. In the end I re-wrote to them and emailed them. Eventually about 2 more months later - the £50 cheque turned up. I would chase them with a sh1tty letter like I did!

Nath
08-05-08, 09:33
I've used the cashback offer a couple of times now and received my cheque within 5 weeks of me posting the claim. Just make sure you send everything recorded delivery so you can back up your claim.

hihat
08-05-08, 13:41
I've used the cashback offer a couple of times now and received my cheque within 5 weeks of me posting the claim. Just make sure you send everything recorded delivery so you can back up your claim.


I have had 2 emails from them saying that the cheque has been sent and should arrive within 10 working days so they have my details, I'm just not recieving the cheque:annoyed:.

Do you think there would be any milage in going back to the shop that I purchased camera from (Jessops:o).

Jim

hihat
08-05-08, 13:44
Hi, I went for a canon eos 400d last year that had £50 cash back on it. i sent the details off and waited 2 months before I heard anything. In the end I re-wrote to them and emailed them. Eventually about 2 more months later - the £50 cheque turned up. I would chase them with a sh1tty letter like I did!

I think it may come to this:(. I would have expected better TBH.

Jim

Reef bloke
08-05-08, 13:57
Think i may have been lucky,purchased a 580ex II for 229 new from a chap on a photography forum which was a good price.Even though im pretty sure it was a grey import i decided to chance my arm and send my reciept and barcode off to canon.Got a letter through from France last week containing a 40 quid cheque from Canon,woo hoo.
Id chase em Jim.

Nath
08-05-08, 15:11
To be honest I've had cheques go missing in the post before, I wouldn't lay the blame totally at Canon's door!

sally036
08-05-08, 15:49
my daughter got a cannon with a cashback offer, she did seem to get her cheque quite quickly? although she did say the forms were a complete pain in the .....

Rental
08-05-08, 16:54
Aha, many thanks for the thread - it reminded me to claim my cashback :)

hihat
08-05-08, 17:27
Aha, many thanks for the thread - it reminded me to claim my cashback :)


That's cool, looks like I'll have to remind Canon to give me my cashback:)

Cheers for the feedback Sally

And Tony:eek: a 580 for less than the RRP of the 430 (after cash back), what can I say:applause:

Jim

MrFish
08-05-08, 20:32
I used cashback once and did receive it, although it did take a few weeks.

Reef bloke
08-05-08, 22:03
just to add it took about 3 weeks for me.

Lost Boys
09-05-08, 17:55
I brought a cannon last Saturday can someone please explain how i do the cash back as people have said inside the box will be some cheque's to send off but for the life of me i can not see any.

:thanks:

Tim Parkinson
09-05-08, 18:06
if you follow this link, it should take you to the canon website. They have an online form that you fill in, print out and send off.

http://canonlensacc2008.onlinerebates.com/?language=BE&country=GB

Lost Boys
09-05-08, 18:16
if you follow this link, it should take you to the canon website. They have an online form that you fill in, print out and send off.

http://canonlensacc2008.onlinerebates.com/?language=BE&country=GB

:thanks:

hihat
17-05-08, 18:22
Well, the cheque has finaly arrived after 15 (not 10:rolleyes:) working days on the second attempt:).

So all in all it's been about 5 months:eek:,

Jim

juls
17-05-08, 19:15
Aha, many thanks for the thread - it reminded me to claim my cashback :)

He He me too :cool: