D&D Aquascape putty killed my fish

[ukoldschool]

Hi, I bougth a packet of your aquascape putty last week, and yesterday I used it to cement some coral in to my tank.
I used it as I had before, making sure to rinse it thoroughly in water to remove as much of the cloudy fog before I used it in my Nano.
Within about 2 minutes of the putty being in the tank and worked into place with the coal the entire tank was fogged/clouded with whatever is given off by the putty.
All corals retracted tightly into themselves, and my 3 fish (2 clowns and a yellow watchman) were labouring/finding it hard to breath and the clowns were ont he bottom of the tank by the substrate. I immediately started to mix up some fresh RO and salt/heat it up to temperature and when ready I removed the fish and all coral as quickly as possible from the tank into a full 15l tank. I added a small powerhead with a hydor flow head to the top of the bucket to make sure the water got aireated.

Today one of the clowns is dead, and the watchman is not looking very well and maye be dead byt he time I get home.

I would appreciate your response ASAP as to why one of my fish has dies as a direct result of using your product?

Kind regards

Justin

[Jules]

Hi Justin,
I'm not connected in any way with the manufacturer but there have been a few threads like this in the past...

How much of the product did you use in your nano? If it was the whole packet then i'm sadly not surprised at whats happened.

Not very helpful to you but you should only use a small amount at a time as it causes oxygen depletion of the water. There is loads of threads on here with people having the same experience with milliputt (similar product)...

Sorry for your fish losses, i hope the other pull through.

[ukoldschool]

Hi Jules, I read those threads and ive used this product before with no problems (other than slight clouding).
This time around I didnt use a large ammound at all, around 1cm in length of each of the 1 strips, which is why I want to know what D&D's stance is on this, as I dont think such a smal ammount shoudl have caused such a catastrophie.

[EOG_Reef]

what size is the tank and what type of airation is in the nano itself? What coral was you securing in place?

what was you doing prior to working on your nano? I ask this as you could have had a toxin agent on your hands/arms which transfered to the nano without your knowledge.

[zahira]

To be honest, I have used more than a whole tube a time when sticking corals and have had no effects. I have a 250 gallon system with over 30 fish and none suffer. Most times when I use the D&D stuff, invariably it is nearly half a tube with no side effects.

[Bradden]

I think they have already posted a response to these type of enquiries on their website.

http://www.theaquariumsolution.com/aquascape-epoxy-warning-against-incorrect-use

[ukoldschool]

yes they did, but it doesnt answer my problem at all.

I rund an effective skimmer in one of their (D&D) tanks.

Im not heavily stocked and I used a very small ammount of the product (1cm long). I mixed it well and washed it off in water vigourously before using it. as soon as it became cloudy I stopped and left it alone. My tank has 2 powerheads one of which is pointing constantly tot eh surface and breaks it to help with gas exchange.
None of that made any difference, this product should not be on the market IMO.

To date ive lost a clown fish, a healthy colony of xenia and the large lump of live rock it was attached to (chucked the whoel thing so as not to contaminate anything else) and a small mushroom.
All the coraline in the tank is bleached out and grey, including the stuff on the back wall of the tank.

I urge everyone to stop using this terrible product and switch to somethign else.

[bony]

I have used this product for years with no problems and before this i used milliput again with no problems. Loads of my mates use it with no problems. It is a clay based product as they all are, and this can have an effect on oxygen levels in the water. No matter how much you put in your tank it may have been too much and this has had a deteralmental effect on your live stock. I am sorry to hear about your loss but this is not a common problem and only happens on very rare occasions. If you only need to fix a small frag it might be worth using super glue gel.

[ukoldschool]

The thing I will never understand is why the box says 'reef safe' when its known to cause problems (however uncommon they might seem - there are more than you may think).
If a product is known to cuase oxygen problems how can it ever be 'safe' in an aquarium?

I certainly wont use it ever again.

[SCOOB]

thread closed.

In the absence of D-D having the opportunity to reply to this as yet, I am stepping in to close it.

ukoldschool2 has posted his thoughts to D-D. It's pointless letting this discussion continue without their input.