View Full Version : RSM 250 light control panel does not close properly
Hi Steve,
I just brought a RSM 250 and I found that I am missing the two cooling fans should these be in the box or do I need to buy them and the light control panel does not close properly (i.e. flat) is this normal?
How do the chiller accessory kit work, at present I using an external pump with UV/chiller in the loop?
I have e-mail CustomerCare at interpet.co.uk, about the missing fans and the light panel.
Was informed by e-mail that it could take 21 days for reply is that correct?
Thanks
Simon
http://www.ultimatereef.net/uploader/2009Q1/Front View RMS 250_1.jpg
http://www.ultimatereef.net/uploader/2009Q1/Side View RMS 250_1.jpg
hi,
i had the same problem with mine, i removed the pins to have a look and one was bent, i swaped them around and now it sits flush,
leon
Thanks.
I will have a look tonight
I tried changing the pins with no luck.
Lighting panel looks OK once the pin is removed it lies flat could be a problem with the whole lid, which will not be good news.
hi,
if you put the pin 3/4 way in does the lid lay flat, i had to bend mine a bit to get to lay flat, i have to do it every time i open the lid, do you have a heating problem with yours, whats your micro bubbles like,
leon
Hi leon,
Just at the fill stage now.
I do not want to trying bending yet. I will contact the shop first to see if the Red Sea Rep can have a look at it first.
How long has your system been running?
Simon
hi,
its been running about 10 days now, ive had a custom zeo reactor made to fit in the compartment were the carbon goes, the fine polish filter gets blocked very quickley, im going to have to fit a chiller to keep the temp down as it over heats quite quickley, im going to use the second pump to feed the chiller,
try twisting the pin that some times helps for me,
cheers leon
redseasteve
28-05-09, 19:24
Leon, the fine polishing filter is designed only for periodic use and not for ongoing use. Regarding the Max temperature, here is a guide to manitaining a stable temperature:
Max 250 Temperature Control
For optimum conditions a reef aquarium should be maintained at a stable water temperature in the range of 24-28°C / 76-82°F (the stability of the temperature being more important than the exact value). Slightly higher temperatures can be tolerated for short periods of time as long as the change in temperature is steady and not sudden.
Most reef-keepers consider the installation of a chiller to be a basic necessity as a safeguard against sudden increases in temperature. Given the cost of livestock, Red Sea recommends installing a chiller as a safeguard against sudden increases in temperature.
The MAX is a closed top aquarium which significantly reduces the natural evaporation of water; however it also reduces the cooling effect that is a natural part of the evaporation process.
The water cooling fans located at the back of the aquarium can be used to induce evaporation cooling of the aquarium water however to be effective the water level in the filter compartment must be maintained between the minimum and optimum levels i.e. 6-7 notches down from the top of the viewing window.
With the correct water level and the water cooling fans operating 24/7, the MAX water temperature will rise approx 4°C above room temperature
In a well ventilated room with a stable ambient temperature of approximately 22°C it should be possible to maintain the water temperature within the required range by using the water cooling fans however above this temperature a chiller may be necessary. In ambient temperatures of 23°C and above a chiller of at least 1/6HP should be used.
Directions:
1. Ensure the aquarium heater/thermostat has been set to 26C and is working properly (refer to the manual for details).
2. Ensure the dual water-cooling fans at the rear of the aquarium are operating properly. Please note that these will wear over time and are a consumable replacement. They are available from Max stockists and require no tools to replace.
3. Check that the filter foams are not pushed down on to the pumps, as this can restrict the flow of water, leading to overheating of the pumps.
4. Use the fine-filter cartridge ONLY for short periods in order to ‘polish’ the water. The cartridge contains a fine-weave pad which will block quickly if left in constant use, resulting in a restriction in water flow to the filter.
5. Using the water level viewing window on the left hand side of the aquarium, set the aquarium so the water level in the filter compartment is between 6-7 notches from the top of the window. This is easily achieved as follows:
(a) Ensure the aquarium is filled to the recommended level
(b) Raise the filter shutter to its highest position
(c) Wait 2-3 minutes while the water level in the filter compartment stabilises and note the level in water level viewing window.
If the water level in the filter is higher than 6-7 notches from the top, you should remove some water from the main aquarium in small amounts until the desired level is achieved.
If the water level in the filter is lower than 6-7 notches from the top, you should add water to the main aquarium in small amounts until the desired level is achieved.
In neither case should you use the shutter position in order to adjust the water level in the filter.
The aquarium water level should be monitored daily in order to evaluate, and if necessary top up the Max due to evaporation. This will both maximise the effectiveness of the filter, and help to maintain a stable temperature.
If you are away from the aquarium for more than 24hrs you may need to lower the shutter slightly to allow for evaporation. Please note however that this will reduce the water-cooling effect slightly and may increase overall water temperature by approx 1C.
If, as is recommended you add a chiller then a unit of approx 1/6Hp is ideal.
Refer to the manual for instructions on installation.
If a chiller is installed then the water level in the filter compartment should be raised to 3 – 4 notches below the top as this will reduce the water loss due to evaporation.
I have e-mail and phoned "Will" at Reefstock to report the problem, no news from customer care at interpet.co.uk.
Twisting the pins did not work for me. good luck with the heating problem.
I have now registered my Max on the website now
I will be using a chiller with my tank as a safeguard, as I have lost stock due to overheating before on tanks.
No update still waiting to hear back from the Will at the shop, Red Sea customer care at interpet
Not very good service
Call them on 01306 881033 between 10am and 1pm they have been very helpful to me.
Thanks for the number.
I will ring them on Monday as my skimmer not working as well now.
hi just an update sorry it wasnt before the weekend, but they have sent the fans to me they are not here yet but should be shortly
Thanks Will, I will give you a ring later
just been onto interpet red sea uk manager is due to call me will keep you in the loop have read all the issues so now what i need to tell him
sorry for this
Will
just been onto interpet red sea uk manager is due to call me will keep you in the loop have read all the issues so now what i need to tell him
sorry for this
Will
Thank for chasing.
Just to confirm my problems so far:
1) Missing the two cooling fans
2) The light control panel does not close properly (i.e. flat)
3) The skimmer only works if I blow down the air hose to get it going to start to produce form, once it going it is fine. If it stops I have to repeat the procedure. (the air hose have no kinks).
4) My main concern is the overheating problem, this not acceptable to be over 6-7°C higher than my room temp, my chiller will be running 24/7.
This morning RSM tank was 28°C + with no lights and the heater turned off. This is running with the two circulation pumps and skimmer only.
With the lights and the pumps last night it was 32°C.
This afternoon (4pm) tank was 31°C, with pumps, no heater or lights.
My 26 “cube which is in the same room runs at 26°C that is running with 5 pumps and 144W of light on a closed hood. I do have a chiller that operates if water temp goes above 26.5°C. (To protect the livestock, most days it is not on)
I not very happy with the RSM tank, with the lid, the skimmer not working and now the overheating problem and it only been 10 days.
It the overheating problem that is concerning me the most, why does this RSM 250 tank run so hot!!
These three pumps must be generating so much heat that it is unbelievable. I had not budgeted to run a chiller 24/7 for a small tank that was sold as the ultimate plug and play reef aquarium.
I would have gone with a different setup and not brought the RSM 250!!
I have just turned off the skimmer pump will run with two circulation pumps only to see what temp RSM get to now this evening now at 30°C
i have got a new set of instructions at the shop for you, apparently the temp rise is caused by running the water level not quite correctly, and i have the ammendments at the shop
also red sea are waiting to here back from the tech guys on the skimmer no one is exactly sure what is going on there
the lid might be an easy fix, i will pop over and have a look if its okay with you
and the cooling fans are on there way to me im told
cheers
Thanks , I will give you a ring
MY RSM tank is down to 28 °C with the the skimmer pump, heater and lights turned off running with the two circulation pumps. Still 6°C higher than Room
Just waiting for new set of instructions from the shop (posted to me today how to run the RSM cooler, with out a chiller).
Update, back from holiday now.
I have the new temp control procedure from RedSea that was posted to me from "Reefstock" to control the 250Max without a chiller in the range 24-28°C
I only been running tank for 18 hours under the new procedure, but this morning RSM tank was 29°C + with no lights, room temp was 22°C. Not very good
As a ref point my cube was 25.7°C
Will from "Reefstock" came round played with the light control lid sitting better for now still not perfect, should be better for a tank that cost normally over £1500 .
"spoke to soon about the light control lid, open the hood and I now unable to close it properly again, tried all the tricks that Will used with no luck"
We could not get the skimmer to work properly, Will will speak to Interpet Red Sea on Monday
Interpet sent me the wrong fan unit. I spoken to Will about it.
Will from "Reefstock" has been great in helping me. Interpet not so good, but I have been getting e-mail from them with suggestions.
I am still very concern about the overheating problem and this new procedure runs at a much lower water level in the filter compartment and filter shutter in the highest position.
This could mean the pumps could run dry if you do not watch the water levels another problem.
I recorded more data today and will feedback to Will.
I notice using the new temp control procedure, I am getting more micro bubbles in the main tank. I am so fedup with this tank now.
I do not want to run the chiller 24/7 from the cost and noise side. I notice that in the new procedure RedSea is now recommends installing a chiller to safeguard against sudden temperature increases.
Simon
I just notice a very small chip on the glass outside of the tank at the front as well today.
Not having much luck with this tank.
Simon
redseasteve
16-06-09, 14:01
Simon, we have found that in some cases, when the left hand pin is pushed all the way in it can cause the skimmer flap to not close properly. Please pull the pin out and reinsert it, but not fully and see if this resolves the problem. I have emailed Interpet already with a reply so they should also be in contact with you shortly.
Simon, we have found that in some cases, when the left hand pin is pushed all the way in it can cause the skimmer flap to not close properly. Please pull the pin out and reinsert it, but not fully and see if this resolves the problem. I have emailed Interpet already with a reply so they should also be in contact with you shortly.
Hi Steve,
Tried all combinations, Will from "Reefstock" came round played with the light control lid, he did get it to sit better, but I open the hood and I now unable to close it properly again, tried all the tricks that Will used with no luck"
What about all the other problems, I still waiting to be fixed?
How long does it take to get dual water-cooling fans, which are consumable replacement part.
Now I noticed the small chip on the glass outside of the tank at the front, could not see it before with all the micro bubbles in the tank and with the lack of speed/support from Interpet on fixing my problems, I am getting to the point I wish I never brought the tank, now.
One not very happy customer
Simon
redseasteve
18-06-09, 18:43
Hi Simon, good to talk to you earlier. As promised I have contacted Interpet and we will sort out the issues you have had. I will make myself available next Friday afternoon to visit and help with any set up issues. Best wishes, Steve
Just picked up my RSM 250 and am prepared for the problems of none closing lighting control lids and overheating.....
Of course my lighting control lid didn't close 100%. My fix, pop out the hinge pin and carefully with a round file open up the holes for the pin in the lid section, lid now closes properly.
Mike
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