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Seffieuk
20-08-09, 11:33
Hi received torch this morning - unfortunately not in a good way. Packaging was fine, frag was triple bagged but the water had leaked and what was left was like a fog soup :( Frag is now in the tank, has been for approx an hour, with no sight of polyp extension. Haven't given up hope yet. Will let you know this afternoon, fingers crossed

Seffie x

ps the poly box didn't leak with all that tape you put round it :thumbsup:
The Aquarium @ Cockfields
20-08-09, 11:36
Hi received torch this morning - unfortunately not in a good way. Packaging was fine, frag was triple bagged but the water had leaked and what was left was like a fog soup :( Frag is now in the tank, has been for approx an hour, with no sight of polyp extension. Haven't given up hope yet. Will let you know this afternoon, fingers crossed

Seffie x

ps the poly box didn't leak with all that tape you put round it :thumbsup:

oh sorry to hear about that
let me know how it gets on

regards mark
Seffieuk
20-08-09, 16:42
Hi

it's now 4:40 and still no sign of life - have you ever had a torch coral take this long to come out? I know none of the other euphyllias i have, have acted in this way, all have been out within minutes.

just hope you say you have seen it happen before with a happy ending!?

Seffie
Cav
20-08-09, 16:45
Did you take any pictures?
Seffieuk
20-08-09, 20:03
http://i373.photobucket.com/albums/oo178/seffieuk/moto_0351.jpg

Only this one

Seffie x
Cav
20-08-09, 20:18
http://i373.photobucket.com/albums/oo178/seffieuk/moto_0351.jpg

Only this one

Seffie x

That has completey lost all it's flesh. There is no way it will come back to life unfortunately.
L3igh 1990
20-08-09, 20:27
think you need to have a pic of the coral as you recieved it in the bag otherwise i dont think your covered
Cav
20-08-09, 20:37
think you need to have a pic of the coral as you recieved it in the bag otherwise i dont think your covered

That's what I meant originally. Proof of the damaged packaging. I had to take some pics of some stuff I received (from a member on here, not a sponser) that the Royal Mail decided to play football with.
Luckily the corals were ok despite loosing the water out of the bags.
Seffieuk
21-08-09, 15:01
They have been really good about the problem and are sending me a replacement next week - can't praise them enough, I will certainly buy from them again with that kind of customer service

Seffie x
Cav
21-08-09, 17:28
They have been really good about the problem and are sending me a replacement next week - can't praise them enough, I will certainly buy from them again with that kind of customer service

Seffie x

Excellent news.:thumbsup:
Seffieuk
22-08-09, 13:30
Mark, could you pop in an illuminous green hammerhead please as well - send me your paypal addy and i will send you the money

Seffie x
Nolte
22-08-09, 14:04
Mark's not working this weekend so it might be an idea if you ring and ask to speak to Alex or email the shop direct as it might not get picked up on time otherwise.

Fran
The Aquarium @ Cockfields
23-08-09, 12:53
Mark, could you pop in an illuminous green hammerhead please as well - send me your paypal addy and i will send you the money

Seffie x

yeah no worries mate
paypal is mark@cockfields.co.uk
Seffieuk
23-08-09, 13:31
Mark, sorry, I don't know how much it is :lol:

seffie x
The Aquarium @ Cockfields
23-08-09, 17:54
Mark, sorry, I don't know how much it is :lol:

seffie x


lol i will have a look tommorow
and message you

regards mark
Seffieuk
25-08-09, 13:03
Hi Mark

Just to confirm:

1 Illuminous green hammer (no pink unless it is pink polyp with green hammer) £45 (your choice)
Replacement for dead coral - australian orange torch

thanks for being so patient, iv'e been a bit of a pain! Delivery Thursday

atb

Seffie x
The Aquarium @ Cockfields
25-08-09, 21:00
no worries mate
i got your text too and will look for the best one

regards mark
Seffieuk
30-08-09, 14:40
Apologies should have posted sooner.

got my two corals from Mark, both are top quality and the service is second to none, would recommend 100 % honest and reliable :applause:

Seffie x
floppy01
31-08-09, 23:06
Thats good to hear seffie i'm paying a visit hopefully next week. :)

Phill